Privacy Policy

Last updated: June 2026

Who we are

This website is operated by Coastal Engineering Services Ltd, registered in England and Wales. Our registered address is Unit 8A, Mullacott Industrial Estate, Ilfracombe, Devon, EX34 8FH. You can contact us via our contact form.

What information we collect

We collect information you provide directly to us, including:

• Contact form submissions — your name, email address, phone number, company name, and message when you fill in our enquiry form.
• Usage data — if analytics are enabled, we collect anonymised data about how visitors use our website (pages visited, time on site, device type) via Google Analytics.

We do not collect payment information. We do not use cookies for advertising purposes.

How we use your information

• To respond to your enquiry and provide quotes or information you have requested.
• To improve our website and understand how visitors use it.
• To comply with any legal obligations.

We will not use your personal data for marketing without your explicit consent, and we will never sell or share your data with third parties for their own marketing purposes.

Legal basis for processing

We process your data on the following bases:

• Legitimate interests — responding to your enquiry and running our business.
• Consent — for any analytics cookies, where you have accepted these.

How long we keep your data

Contact form enquiries are retained for up to 2 years for the purpose of following up on your enquiry. Analytics data is retained in accordance with Google Analytics' default retention settings.

Third-party services

We use the following third-party services which may process your data:

• Resend — for sending contact form notifications to our inbox. Your submitted data is transmitted through Resend's servers.
• Google Analytics / Google Tag Manager — for anonymised website usage statistics, if enabled.
• Google Maps — for displaying our workshop location. Google may set cookies when the map is loaded.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us via our contact form.

Cookies

Please see our Cookie Policy for full details of the cookies used on this site.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related queries, contact us via our contact form or write to us at Unit 8A, Mullacott Industrial Estate, Ilfracombe, Devon, EX34 8FH.